Shipping policy

Order Processing Time
Orders are prepared and processed within 1–2 business days after your purchase is completed. Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery Time
Once your order has been processed, estimated delivery time is 5–9 business days.

Please note that delivery times may vary slightly depending on your location, carrier delays, holidays, or other factors outside of our control.

Tracking Information
Once your order has shipped, you will receive a confirmation email with your tracking information so you can follow your package.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Seriva is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Questions
If you have any questions about your order, please contact our support team and we’ll be happy to help.